Returns & Exchanges
Due to the perishable nature of our products, Candy Funhouse cannot accept returns on food items to ensure the safety and quality for all customers. If your order arrived damaged or contains incorrect items, please contact our Sweet Support team within 7 days of delivery for a resolution.
Inspect Your Package
Upon arrival, carefully check your confectionery treats for any signs of damage or discrepancies from your original order.
Document Issues
Take clear photos of the damaged products and the shipping box, including the shipping label, to help us process your claim quickly.
Contact Sweet Support
Email our team at [email protected] with your order number and the photos of the affected items.
Receive Resolution
Our team will review your request and issue a store credit, refund, or replacement for any verified damaged or incorrect items.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing